My Hp printer is offline

If you are a Windows 10 user, then the following steps will troubleshoot your issue-

  1. Search for devices from your Windows 10 Control Panel.
  2. Click on Printers & Scanners from the displayed devices.
  3. “Let Windows manage My Default Printer” option will be shown.
  4. Unselect it, if it is already selected.
  5. A list of available printers will be displayed now. From that list, select the printer which has the same name as your printer’s.
  6. Click on “Manage” option.
  7. In case, many printers are listed, select the one whose status is either online or idle.
  8. Now enter “Manage Your Device” option
  9. Click “Set as default”.
  10. Print a page to check if your printer on online now.

If you are a Windows 7 or a Windows 8.7 user, follow the given steps-

  1. In the control panel of your windows, search for installed devices.
  2. Open “Devices and Printers” option.
  3. Look for the name of the printer whose status is “Active”
  4. “Right-Click” on that active printer.
  5. Click on “Set As Default Printer”.
  6. Print a page to check if your printer is online now.

If the printer still remains “offline”, then follow these steps-

  1. How to troubleshoot Wi-Fi printer
  2. How to troubleshoot a USB printer
  3. How to troubleshoot a wired network printer
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