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HP Print and Scan Doctor cannot find the printer | hp printer support telephone number

HP Print and Scan Doctor cannot find the printer

On the off chance that the tool can’t discover your printer, read the accompanying arrangements of investigating tips to interface your printer.

For definite data on the most efficient method to connect your printer or on the off chance that you get an error message when trying to interface.

Go to the HP Printer Help videos and Support page.

Type your printer model, and look for the details on connecting your printer to a USB, wired (Ethernet), or router connection or for the error message that shows.

Router system association Call hp printer support telephone number

  • Attempt these suggestions and techniques to investigate and stay away from router availability issues.
  • Restart the printer and the PC: Restarting the PC and the printer can clear blunder conditions.
  • Affirm the printer association and network name: On the printer, ensure the blue light beside the Wireless symbol is on and relentless. Open the Wireless system menu to ensure the printer is associated with a similar system as your PC.
  • Move the printer and switch nearer together: Move the printer and the PC closer to your router switch, to inside 6 ft (1.8 m). Router signals are more fragile at more noteworthy separations between the printer and the router.
  • Physically associate the printer to the system: Many HP printers have a Wireless Setup Wizard on the printer control board system or remote settings menus. Adhere to the on-screen directions to associate the printer to the system.
  • Restart the router: If you are encountering a moderate or discontinuous router connection, restart your router. Consult your router manufacturer for guidelines on the best way to restart the router.

HP Print and Scan Doctor cannot find the printer

  • Switch band setting: Many switches work in both 2.4 GHz and 5.0 GHz recurrence groups, however not all HP printers bolster the two groups. Ensure the 2.4 GHz switch band is turned on and broadcasting. On the off chance that the switch communicates separate system names (SSIDs) for each band, associate the printer to the 2.4 GHz band SSID.
  • Check your firewall programming: Your firewall programming may keep the printer from getting to the PC. Acknowledge or permit any firewall messages that show amid the printer programming download and establishment. You can likewise design the product to permit HP downloads and establishments.
  • Obstructions between the printer and the switch: Remove any metal articles between the printer, the PC, and the passage (switch). Items, for example, coolers or metal bookshelves can meddle with remote signs.
  • Check for different gadgets that emanate radio and remote signs: Move any gadgets that transmit radio signs, for example, microwaves and cordless phones, more distant far from the printer.
  • Set the IP address on the printer: Your printer can sidestep programmed IP address task by DHCP and utilize any legitimate IP address you pick. Utilize the control board menu to type an IP address that is legitimate for use on your neighbourhood.

Wired (Ethernet) association

  • Attempt these tips and strategies to investigate and maintain a strategic distance from wired system network issues.
  • Restart the printer and the PC: Restarting the PC and the printer can clear blunder conditions.
  • Affirm the system association: Confirm that your printer is associated with the wired system by checking the link and the lights on the printer’s Ethernet port. The green connection light ought to be unfaltering, and the orange movement light should flicker when the link is associated.
  • Check the link: Examine the Ethernet link joined to the back of the printer to ensure that it’s anything but a telephone link (Ethernet links and telephone links appear to be comparable yet are distinctive sizes).
  • Reconnect the link: Disconnect, and after that reconnect the Ethernet link to the back of the printer, and afterwards plug the link into another substantial port on the switch.
  • Utilize an alternate link: Connect an alternate Ethernet link.

USB association

  • Attempt these tips and methodology to help investigate and maintain a strategic distance from USB availability issues.
  • Restart the printer and the PC: Restarting the PC and the printer can clear conceivable mistake conditions.
  • Reconnect the link: Disconnect and reconnect the USB link from the printer and the PC.
  • Associate with an alternate USB port: Connect the link to an alternate USB port on the PC.
  • USB centre or docking station: If you are utilizing a USB centre or docking station, have a go at interfacing the link legitimately to the PC.
  • Attempt an alternate USB link: Use an alternate USB link. HP bolsters USB links under 3 m (9 ft 10 in) long.
  • For USB gadgets: Few USB-associated gadgets, for example, another printer, the PC probably won’t have adequate power provided to the USB ports to recognize every one of them. Disengage some other USB gadgets that are not being used.

HP Print and Scan Doctor cannot find the printer