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HP Customer Support for HP OfficeJet Pro 8710 All-in-One Printer and are confronting numerous issues with it. I read that the printer identifies the cartridges as pre-utilized cartridges, the remote printing does not work and the sweep feeder works incidentally. Not to stress, I’ll do my best to support you.

HP Customer Support

 

I might want to realize the accompanying data to help you better, you can always connect with HP Customer Support :

It is safe to say that you are utilizing the first HP ink cartridges or did you happen to supplant them with refilled cartridges?

Does the printer remain associated on the remote system and afterwards separate regularly from the remote system?

By saying check feeder, would you say you are alluding to the ADF (Automated Document Feeder)?

Then, let HP Customer Support handle the issues one by one. I prescribe you to play out the accompanying strides to separate the issue and land at a fix:

Separate the power link from the printer while the printer is still ON.

Separate some other links whenever associated the printer.

Press and hold the printer’s capacity catch for 15 seconds.

The printer ought to be legitimately associated with the divider outlet and not to a flood defender. Reconnect the power link to print and the printer should control ON without anyone else. On the off chance that the printer doesn’t control ON, at that point please physically control it ON.

On the off chance that the blunder with the cartridges, at that point I propose you to perform Step 4, Step 5 and Step 6 from this connection.

On the off chance that the printer keeps on disengaging from the remote system, at that point it could be on the grounds that the printer loses the IP address. Let us physically allot an IP address by following the underneath steps:

Find the printer’s IP address. In the event that you don’t the IP address, at that point press the remote catch on the printer and it will show the printer’s IP address.

NOTE: The IP address will show up as long as the printer is associated. In the event that an IP address is http://0.0.0.0, the printer isn’t associated with a remote system. Reconnect your printer to the remote system and after that print another Network Configuration Page. Ensure the report demonstrates the status as Connected.

On your PC, open an Internet program or call HP Printer Support Number

Type the URL address for the EWS in the program address bar, and after that press Enter.

NOTE: Make beyond any doubt to type the IP address into the Internet program’s location box. Whenever composed into a toolbar search box or internet searcher, the EWS does not open.

On the off chance that a site security declaration shows in the Internet program, click Continue.

The EWS page for the printer opens, which affirms that the printer is on a similar system as the PC.

On the EWS page, click the Network tab.

In the Wireless segment, click Wireless (802.11), and afterwards click Manual IP.

In the event that a Suggest a Manual IP Address choice is accessible, click it, click Apply, and after that reconnect your printer. In the event that the remote association drops, proceed to the subsequent stage.

In the event that a Suggest a Manual IP Address choice isn’t accessible, keep investigating.

Figure: Example of clicking Suggest a Manual IP Address

Clicking Suggest a Manual IP Address

Clicking Suggest a Manual IP Address

On the Network Configuration Page, find the IP Address, Subnet Mask, and Default Gateway.

Figure: Example of the IP Address, Subnet Mask, and Default Gateway

Example of the IP Address, Subnet Mask, and Default Gateway

Case of the IP Address, Subnet Mask, and Default Gateway

On the EWS site page, type the IP Address, Subnet Mask, and Default Gateway numbers from the Network Configuration Page in the coordinating fields, and afterwards, snap Apply. In the event that the remote association drops, proceed to the subsequent stage.

Figure: Example of composing the IP Address, Subnet Mask, and Default Gateway numbers

Typing the IP Address, Subnet Mask, and Default Gateway numbers

Composing the IP Address, Subnet Mask, and Default Gateway numbers