How to troubleshoot a Wi-Fi Printer
If you have a wireless printer, then this article is for you.
In case your PC is unable to locate your printer over the wireless network, you need to restart your router, computer & the printer. After that, reconnect them to your Wi-Fi network.
Step 1- Reboot your devices
Learn “How to reboot your devices?”
Step i- Unplug your router’s power cable & wait for 10 seconds.
Step ii- Switch off your PC to which the printer is connected
Step iii- Switch off your wireless printer & wait for at least 10 seconds.
Step iv- Plug in the power cable into your router.
Step v-Turn on your PC
Step vi- Turn on your printer.
Step 2- Establish a connection between your printer & the Wi-Fi network
How to reconnect your printer to the Wi-Fi network?
If your printer has a touch screen panel, then you can connect it to the Wi-Fi network using HP wireless setup wizard or the WPS of your router.
Note: You are advised to connect directly to the Wi-Fi connection of the printer as you will face connectivity issues in closed areas like hotels or dormitories etc.
To establish a connection between your printer (without a touch screen display) and a Wi-Fi network, follow these steps-
- Open your wireless setup wizard
- Go to the control panel of your printer and press the wireless icon.
- Now, press the “Setup” option.
- Now, press “Restore Network Defaults” or “Restore Network Settings”.
- Press “Yes” to confirm your ascent.
- Press “Wireless Settings”.
- Press “Wireless Setup Wizard”
- When the printer shows you the names of available networks, select your network by pressing its name.
- If your Wi-Fi network is not displayed in that list, then select “Enter New Network Name” option and type your network’s name in the space provided there.
- Enter your WEP or WPA password (password for network security)
- Press “Done”
If you have forgotten your WEP or WPA passwords, then go to “How to recover your WEP/WPA password?”
To check if your printer is connected, inspect your printer’s wireless light. If it is not blinking, it means that the printer is connected.